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About

The Club Resource Center is a comprehensive training and education platform for CMAA members, their board and their employees. There are two ways to access the system:

Individual CMAA Member Access

As a CMAA member, you have access to professional development courses through CMAA University. Most of these courses offer education credits that count toward the Certified Club Manager certification and Certification Maintenance requirements.

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Club Subscription Access

Enhance your club’s operational efficiency with a subscription that provides your entire staff and board with access to more than 200 staff training courses and a library of club resources including industry surveys and reports, job descriptions and planning tools.

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CMAA University

Your CMAA member benefits include access to CMAA University so you can earn CMI credits and further your career. Credits can count toward the requirements for the Certified Club Manager (CCM) designation, the Certification Maintenance Requirement, Honor Society and Master Club Manager (MCM) eligibility. Courses are taken at your pace and on your schedule.
Access Includes:
  • Recordings of recent expert-led webinars covering the latest issues and topics in club management.
  • Courses from leading industry subject matter experts such as Jarod Nichols, Mitch Stump, Mark Jeffries, Shep Hyken, Dr. Tony Alessandra and many others.
  • The updated, interactive Manager in Development program.
  • CMAA Certificate Programs that are designed to increase member knowledge in individual competency areas.
  • Recordings of Conference Education for Conference attendees.
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Simplify Staff Training at Your Club

A subscription to the Club Resource Center provides each of your staff members with a unique login and password so that they can access more than 200 training courses on their time and at their own pace. Each user’s progress is recorded so that the team leader can monitor progress and identify areas in need of improvement. The comprehensive reporting features further simplify record keeping and helps keep you in compliance.

Staff Training Categories include:
Popular Training Courses:
  • Food & Beverage
  • Health & Wellness
  • Club Safety
  • HR & Compliance
  • Leadership
  • Member Service
  • Vendor Systems Training
  • Avoiding Exposure to Bloodborne Pathogens
  • Basic First Aid for Medical Emergencies
  • Diversity
  • Hazard Communication – GHS & Your Right to Know
  • Preventing Sexual Harassment
  • Slips, Trips and Falls
  • Workplace Violence
Resources Included in a Club Subscription:
CMAA Surveys
Digital Resources
  • Compensation and Benefits Survey Report (latest edition)
  • Economic Impact Survey Report (latest edition)
  • Finance and Operations Survey Report (latest edition)
  • Policies and Procedures Report
  • Club Programming and Event Management
  • Embracing Safety at Your Club
  • Fitness, Spa and Wellness in the Private Club
  • The Hiring Handbook
  • Job Descriptions for the Private Club Industry (2012)
  • M3: Membership Marketing in the New Millennium
  • New Member Welcome and Orientation
  • Understanding Club Finances
  • Uniform System of Financial Reporting for Clubs
Included resources have a retail value of more than $3,000!

Not a Club Subscriber? Individual resources are available for purchase in the “Shop” section upon sign in.

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Select from our plans: CMAA Members

Individual Access

CMAA Professional, Alumnus and Managing Director members have individual access to 150+ professional development courses, archived webinars, and subject matter expert-led courses.

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Club Resources Center Subscription

A subscription provides your entire staff and board with access to 200+ staff training courses that are updated regularly and a library of club resources including industry surveys, job descriptions and planning tools. Each subscription is designed to reflect the club’s unique brand by incorporating your colors, logos, pictures and more.

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Select from our plans: Non-members

Guest Access

Non CMAA Members may register to access purchasable content such as the subject matter expert-led courses, Manager in Development program, or our library of resources including annual survey reports, job descriptions, and more.

If you are CMAA member, please login using your existing credentials.

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Club Resources Center Subscription

A subscription provides your entire staff and board with access to 200+ staff training courses that are updated regularly and a library of club resources including industry surveys, job descriptions and planning tools.

Each subscription is designed to reflect the club’s unique brand by incorporating your colors, logos, pictures and more.

*Please note: in most cases it is more economical to become a CMAA member. You may do so here.

BUY NOW
1-50 Unique Logins
The small club package is for clubs with 1-50 Employees. $795/yr
51-100 Unique Logins
The medium club package is for clubs with 51-100 Employees. $995/yr
101+ Unique Logins
The large club package is for clubs with 100+ Employees. $1,195/yr